Frequently Asked Questions
Everything you need to know about your Kitten D'Amour experience.
How long will it take for my order to arrive?
Standard shipping within Australia typically takes 3-7 business days, while Express shipping arrives within 1-2 business days. International delivery times vary by location but generally take 7-14 business days.
What is your return policy for vintage-inspired garments?
We offer returns for store credit or exchange within 14 days of purchase, provided the items are in original condition with all tags attached. Please note that for hygiene reasons, earrings and intimates cannot be returned.
How do I ensure I choose the correct size?
Since our designs are inspired by vintage silhouettes, we recommend consulting our detailed Size Guide found on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options including Afterpay and ZipPay.
Are your collections limited edition?
Yes, Kitten D'Amour creates exclusive, limited-edition collections. Once a specific design or print has sold out, it is rarely restocked to maintain the unique nature of our pieces.
Can I track my delivery?
Absolutely! Once your order has been dispatched from our boutique warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your parcel's progress.